The Medical ‘Claim-Back’.

 

As was written before, the procedure of a cataract removal involved a number of procedures of which, on the benefit of hindsight, the main one seemed to be of a financial nature more than a medical one. More time was spend on writing and printing the bills than on the actual cataract operation which might not have lasted more than perhaps five minutes or so. The bills were very concise and clear after which it was necessary to pay them, and that took some time in processing with the usual presenting of a card that was swiped or tapped on a special device. There is always the usual moment of suspense to see if the payment would be accepted or not. I always feel a bit anxious with this form of payment. A few times in the past my payments by card did not work and my guilt always goes into automatic when this happens, as if I am trying to gain an advantage through deceit.

After an appointment with the optician some months ago, it was deemed an eye surgeon ought to be engaged and after the corona hold-up, the operation was done some days ago. The total cost was several thousand dollars of which the cost of the operation was small compared with cost of the hospital. A private hospital. I was told by the surgeon that to get this operation paid for by social benefits it would mean waiting a prolonged period and no definite date could be given, worse it was hinted, that ophthalmic ( four consonants) students often sharpen their burgeoning skills by doing minor operations.

Out of the goodness of Australia’s social security’s heart, one can make a claim on the surgical part but not on the private hospital costs, which as mentioned before was the major part of the expenditure. The grand total of $ 579.- was claimable. But let me tell you, that the Private Hospital sandwich was superb and with a glass of juice to boot. The nurses were friendly and so was I, and refrained from a silly remark when I noticed that the lapel on one attractive nurse’s shirt had ‘Gina’ on it.

Years ago I had a number of colonoscopies done in a public hospital and at one stage almost was wheeled into a room to get an hysterectomy done instead, because I had ‘Mary’ on my wrist-band. I still shudder thinking about it. What a blunder. No fear this time of that happening as I had two wristbands, one for each arm. No mistake in a Private Hospital!

So, two days ago I went to the Bowral ‘Centre-Link’ government office to make my claim for the $ 579.-. Helvi and I sometimes had to go there in order to prove we were still alive and not getting benefits by deceit pretending we were alive instead of being dead. It always takes time, to prove life. The atmosphere in Government offices is usually of an all pervading gloom. The room, the people, the whole atmosphere is grey and of totally leeched out despair. This time it wasn’t too bad. Because of the corona virus they only let in five people at the time. Many were in a listless queue waiting outside. I, because of my senior countenance was given preference and was herded in by a man with a large stomach who proceeded asking me questions about my corona history and if I felt giddy or off colour. I was let in and seated at a suitable distance away from others.

There was a jolly woman and friendly husband making the best of the situation, nodding friendly in my direction. I am a sucker for friendly laughing people and my mood went skywards, here is a chance to connect with another soul! It wasn’t long before I had my case dealt with and was told the money would go automatically into my account which I could check the next day.

I did, and it was there.

 

Tags: Bowral, Centrelink, Corona, Gina, Hospital, Private